Skip to main content

Ask@your library

Online information and assistance


29/05/2020 - NOTICE - On Monday 1st and on Tuesday 2nd June the service is suspended because the university and the libraries are closed. We will answer your requests on the 3rd June.  

Online service Ask@your library (Chiedi@lla tua biblioteca®) offers you the chance to ask questions about the University's library services and suggestions on the use of information resources.

Send a request

The answer will be provided via e-mail within one business day.
The answers are sent in the opening days, from Monday to Friday business hours.

Remember that some services can be requested online from your personal area in the catalogue (borrowing requests, renewals, reservations. inter library loan requests, purchase tips).
To make DD requests you find all information here.
To ask questions which require complex research, you can contact the Reference service
in the libraries at the times indicated.

How to access to answers and to old requests
The registered users will be able to view their requests (tickets) at "Online services > Requests and assistance > My requests