Document Delivery (DD)

In compliance with the current legislation on copyright the Politecnico di Milano document supply service provides copies of articles and parts of documents only for study or research purposes:

  • Politecnico users may access articles or parts of documents held by other libraries of other institutions
  • External libraries and other Italian and foreign cultural institutions may receive copies of articles or parts of documents held by the University libraries.

For more information write to:  apre una finestra per invio e-mailbiblio.servizio.dd(at)polimi.it

 

Service for Politecnico users

The document supply service will retrieve copies of articles or parts of documents not owned by the University libraries for Politecnico users ( = apre un link interno nella finestra correnteinternal= apre un link interno nella finestra correnteexternal, and  = apre un link interno nella finestra correnteAlumni  who have purchased the pass for at least 1 month).

How to make requests

  • check that the documents being sought are not already available at the University using the apre un link esterno in una nuova finestraUniversity Catalogue
  • in order to be able to use the service you must register at one of the libraries that provides the University DD service using the apre un link esterno in una nuova finestra NILDE user registration form: in the "Access" section select the "institutional" option and enter your credentials for university authentication
  • after receiving an email confirming your registration, forward your request via the apre un link esterno in una nuova finestraNILDE online form, inserting all  the bibliographic data necessary for the identification of the document that interests you (Title, Author, Volume, Issue, pages)

Permitted requests

up to 5 requests per week per user.
Alumni can make only 1 request per week.
NB: once submitted requests cannot be cancelled.

Waiting times and collection of material

Requests are forwarded to external libraries within one working day.
Delivery times are around 2-3 working days.

When the documents arrive you will be notified via e-mail or telephone. They must be collected within 5 working days after the notification at the library you forwarded the request to.
The material must not be returned.

Expenses

You are requested to pay any amount charged to the University by the library or external supplier of the document.
In that case the payment receipt must be presented when the material is collected.

Methods of payment

  • in cash at the cashier points located at the service desk in the following libraries:

Leonardo Campus Library - Building 11
Durando Campus Library - Bovisa Campus, building B1
Bovisa Engineering Library- Bovisa Campus, building BL28

  • bank transfer using the inizia il downolad del filepayment form

  • postal order made payable to: Politecnico di Milano - Servizio DD - piazza L. da Vinci, 32 - 20133 Milano indicating in the "communications " area: "Rimborso spese per il servizio DD".

Penalties for not collecting documents

You will be unable to use the ASAB library services for 2 weeks since when you collect the documents, if you do not collect them within 5 working days after receiving notification.

Service for external libraries

The service is provided exclusively to libraries: requests cannot be upheld from private parties. They must refer to their own library.

How to make requests

Delivery methods

The documentation, exclusively paper-based, must be sent via fax or registered mail.

Service refund

  • for NILDE participating libraries, the service is provided as part of a reciprocal agreement

  • for libraries not participating in NILDE, the service is provided as part of a reciprocal agreement. Any eventual imbalances identified at the end of the year will be compensated for with a bonus of no. 2 documents supplied free of charge. Once the bonus is used up, a payment of 10 euro will be requested per article
  • for libraries that DO NOT participate in the exchange agreement a payment of 10 euro will be requested per article

Refund payment methods

  • by bank transfer filling in the inizia il downolad del filepayment form
  • by postal order made payable to: Politecnico di Milano - Servizio DD - piazza L. da Vinci, 32 - 20133 Milano indicating in the "communications " area: "Rimborso spese per il servizio DD".

Works excluded from the service

  • works that cannot be reproduced in accordance with the regulations of the individual libraries
  • Degree and PhD theses
  • Encyclopaedias, dictionaries, directories etc.
  • materials dating to before 1960